Privacy Policy

Privacy Policy

How we collect, use and protect your information.

Last updated: 20 May 2026

This Privacy Policy explains how Samadhana Source Distributors Pvt. Ltd., Mumbai ("we", "us", "our") handles your information when you use the website slidingwindow.cloud ("the Website"). By using the Website, you agree to this policy.

1. Information We Collect

1. Personal details you provide — name, phone number, email address, and delivery/billing address.
2. Order details — products selected, sizes, specifications and order history.
3. Payment information — processed securely by our payment partner; we do not store your full card or banking details.
4. Technical data — basic information such as browser type, device and pages visited, collected to improve the Website.

2. How We Use Your Information

1. To process and deliver your orders and provide installation or service.
2. To communicate with you about your order, enquiry or support request.
3. To improve our products, services and the Website experience.
4. To send important updates and, with your consent, occasional offers.
5. To meet legal, accounting and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share it only with trusted parties who help us run our business, such as payment gateways, delivery and logistics partners, and installation teams — and only to the extent needed to serve you. We may also disclose information if required by law.

4. Payment Security

All online payments are processed through secure, third-party payment gateways that follow industry security standards. Your payment is handled directly by the payment provider, and your sensitive payment details are not stored on our servers.

5. Cookies

The Website may use cookies and similar tools to keep the site working properly, remember your preferences and understand how the site is used. You can control cookies through your browser settings.

6. Data Protection

We take reasonable technical and organizational measures to protect your information against loss, misuse and unauthorized access. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request to access, correct or delete your personal information, or ask us to stop sending promotional messages, by contacting us using the details below.

8. Third-Party Links

The Website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

10. Contact Us

For any questions about this Privacy Policy or your data, contact us at support@samadhanasourcedistributor.com or call +91 97699 40000.

Address: Shop No S-34B, 2nd Floor, Prime Mall, Irla Road, Irla, Mumbai, Maharashtra 400056.